IDM Sports is committed to the protection of your personal information.

Our Privacy Statement contains important information regarding your use of the IDM Sports web site:

1. Collection of your personal information
2. How we use your personal information
3. Disclosure of your information
4. Security of your information
5. How to access, correct or update your information
6. Childrens privacy
7. What else you should know about Privacy
8. How to contact us

The IDM Sports web site consists of a number of pages, services and information. Information provided may be subject to change from time to time so we encourage you to check this Privacy Statement regularly.

If you have any concerns or questions, please contact IDM Sports by phoning08 8371 5794 (from Adelaide) or 1 800 812 006 (FREECALL from outside Adelaide). Alternatively, use our Contact Us page to send your questions and comments via email.


Collection of your personal information
When you provide IDM Sports with your personal information via the IDM Sports web site, we will inform you of how the information will be used. In all cases, your information will be held in strict confidence.

The types of personal information that we collect from you will depend on how you use the IDM Sports web site and other services. For example, when registering to buy from us, we will collect details such as your name, address, email address, phone numbers, school or business details, and your preferences for receiving email and market research surveys via email. This information helps us provide you with the highest possible level of service.

We may also collect your email address in order to send you our monthly email Newsletter, that has information about our products and services. You may also give us your first name if you wish to do so, which will enable us to personalise information we send you.

The IDM Sports web site, and the company itself, may record other information as well. This information is used to improve the structure and performance of our website and our business and to provide customers with an improved service. We may also use a feature in your web browser called a Cookie to help us track trends and make it easier for you to use our site. This cookie identifies and recognises the computer (but not the person using the computer) when you visit the IDM Sports
web site.

Cookies are pieces of information that a website can transfer to an individual's computer hard drive for record keeping. Cookies can make using the IDM Sports website easier by storing information about your preferences on a particular website. This will enable you to take full advantage of the services that IDM Sports offers. The use of cookies is an industry standard and you'll find most major websites use them. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable cookies or to warn you when cookies are being used.

We will not collect any personal information from you revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or details of health, disability or sexual activity or orientation.

Exceptions to this include:

1. Where you have given express consent to IDM Sports to do so;
2. Where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health;
3. When use is authorised by law or reasonably necessary to enforce the law; or
4. When the information is necessary for the establishment, exercise or defence of a legal claim.

How we use your personal information
The personal information that you provide to IDM Sports
during registration for products and services on Sportmedpro.com.au is used for identification purposes and will assist you to subscribe to our services more easily. The information we gather from your use of the IDM Sports web site enables us to provide better-personalised services that are tailored to your needs. Recording usage patterns helps us to identify the areas of our site that are popular and those that are not. By using cookies, users can specify their unique preferences.

IDM Sports may aggregate the data that is gathered when you use Sportmedpro.com.au for analysis purposes. Personally identifiable characteristics are removed and the user remains anonymous, unless you have given prior specific consent for IDM Sports to recognise your usage. Additional data provided to us is used to examine Internet trends and demographics to help IDM Sports offer you improved products and services.

We may use this personal information or data for a purpose other than these purposes (specified above) if :

1. You would reasonably expect us to use the personal information for that other purpose; and
2. That other purpose is related to these purposes (specified above). For example, sending you emails providing   essential information about your IDM Sports account.

IDM Sports may also use your personal information for the purpose of direct marketing. We may only use your personal information or data for the purpose of direct marketing in relation to promotional activities where it is impracticable for us to obtain your prior express consent. However, when IDM Sports does this, we will provide an express opportunity when we first contact you to decline receiving any further marketing communications from us, via an opt-out mechanism. IDM Sports will only send emails to you if you have elected to receive such emails or if they are in response to an email we have received from you.

You may also notify us at any time that you do not want to receive any marketing communications from IDM Sports by phoning 008 8371 5794 (from Adelaide) or 1 800 812 006 (FREECALL from outside Adelaide). Alternatively, you may use the Contact Us page to send your request via email.

If we wish to use any of this personal information, information or data for any purpose other than those specified above, we will not do so unless we have your express consent to do so.

Exceptions to this include:

1. Where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health;
2. Where IDM Sports suspects that unlawful activity is or has been engaged in and uses the personal information, information or data to investigate the suspected unlawful activity; or
3. The use is authorised by law or reasonably necessary to enforce the law. These uses may include where IDM Sports is required to provide information in response to subpoenas or warrants or other legal processes.

Disclosure of your information
The information we collect from you is strictly confidential. IDM Sports will not reveal, disclose, sell, distribute, rent, licence, share or pass that information on to any third parties, other than those who are contracted to IDM Sports to keep the information confidential or are subject to a statute or binding scheme which imposes similar restrictions to IDM Sports's Privacy Protection Principles regarding the handling of personal information.

We may disclose the personal information, other information or data we collect from you for the purpose specified to you at the time of collection or for another purpose if:

1. You would reasonably expect us to disclose it for that purpose; and
2. That purpose is related to the purpose specified to you at the time of collection.

If we wish to disclose any of this personal information, information or data other than as set out above, we will not do so unless we have your express consent to do so. We will not provide your email address to third parties without your consent.

Exceptions to this include:

1. Where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health;
2. Where IDM Sports suspects that unlawful activity is or has been engaged in and uses the personal information, information or data to investigate the suspected unlawful activity; or,
3. The use is authorised by law or reasonably necessary to enforce the law. These uses may include where IDM Sports is required to provide information in response to subpoenas or warrants or other legal process.

Security of your information
We will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure its security.

How to access, correct or update your information
You will always have access to the information and content that you provide to us. You can edit or delete your personal information provided during registration to Sportmedpro.com.au, unless it is mandatory information required for your membership application. You will need your username and password to access and modify your registration information online.

If you wish to access or modify personal information which you have provided to IDM Sports but you cannot access the information at the site mentioned above, please send an email using the Contact Us page.

Exceptions to this include:

1. Where providing access will pose a serious threat to life or health of any individual or pose an unreasonable impact on the privacy of an individual;
2. Your request for access is frivolous or vexatious;
3. Where the information relates to existing legal proceedings between IDM Sports and you and the information would not be discoverable in the process of those legal proceedings; or
4. Where providing access would be unlawful, may prejudice an investigation of possible unlawful activity, may prejudice enforcement of laws, or denying access is specifically authorised by law.

If IDM Sports does not allow you to access your personal information, we will provide you with the reasons for our decision. If you believe that the personal information we collect, use or disclose is inaccurate, incomplete or not up to date but IDM Sports does not agree with you, we will post a statement of your claim where that information is kept and accessed.

Children's privacy
The safety of children is very important to us, particularly as our products are mainly designed for their use.

Whilst IDM Sports will make every reasonable effort to ensure that children's privacy and other rights are not compromised, it is ultimately the responsibility of parents and/or guardians to monitor their children's Internet usage.

What else you should know about privacy
Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your own computer.

Please be aware that whenever you voluntarily disclose personal information over the Internet (for example: in discussion forums, via email, or in chat sites) that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet and Sportmedpro.com.au.

For further Privacy information, please refer to The Australian Privacy Commissioner's Web Site.

How to contact us
If you have any concerns or questions, please contact IDM Sports by phoning phoning 08 8371 5794 (from Adelaide) or 1800 812 006(FREECALL from outside Adelaide). Alternatively, use the Contact Us page to send your questions and comments via email.

Thank you for taking the time to read the Sportmedpro.com.au Privacy Statement.